Risk Management

Risk Process

At Private Client Holdings we first consider the risks our clients are potentially exposed to. We then consider the cost of their current risk protection if already in place. The next factor considered is their relationship with their current service provider and if the cover cost and relationship is all good we then consider the capacity of their supplier.

Importantly, do they run a call centre or outsourced administration? If they do, we can add value in terms of real people, ownership and non-call centre environment creating a personalized service. Once all these factors have been tested our team then look to add value in terms of the complexity of our clients’ requirements and the need for our services.

Further to this is our massive supplier choice and internal claims handling which complete our very special service experience.

Value Proposition

* If Private Client Risk relationship with Phoenix Risk Solutions can add value in any or all of the above areas, it would be advantages to consider our proposition in the long term.

Private Client Holdings with Phoenix Risk Solutions have in excess of 60 insurers, 30 staff, a number of senior experienced industry specialists and an internal claims handling team to ensure that you are attended to in the most personal, professional and efficient manner.

Personal Insurance

Household Contents
Protects against losses to your household contents caused by fire, lightning, explosion, theft, storm, flood, wind, rain, hail, snow, earthquake, bursting, leaking or overflowing of water apparatus, pipes or fixed oil-fired heating apparatus and damages caused by impact to the home.

Buildings
Provides cover for various circumstances including properties that are bonded to a financial institution. Both private residences and outbuildings may be covered against fire, lightning, explosion, storm or flood, earthquake, bursting, leaking or overflowing of water apparatus, pipes or fixed oil-fired heating apparatus (geysers) and theft or attempted theft. Additional cover such as glass, sanitary ware, rent, water-pumping machinery, public supply or mains connections, public authorities’ requirements, fire brigade charges, demolition, professional fees, security guards, loss of water by leakage, removal of fallen trees and property owner’s liability may also be automatically included.

All risks
Provides cover for accidental loss or damage of property insured. The ‘General’ category covers clothing, personal effects and equipment. (Cover is limited to 25 percent of the sum insured in respect of any one article.) The ‘Specified’ category covers valuable items such as jewellery, stamp and coin collections, as well as bicycles, cellular phones, car radios and tools. You can also obtain cover for money and/or negotiable financial instruments.

Vehicles
Provides cover to protect against damage to your vehicle, fire and theft as well as damage to third parties where you become legally liable for damage to other vehicles, bodily injury or death of any person. This may also extend to protection and repair, delivery after repair, medical expenses, window glass, credit shortfall, emergency hotel expenses, mechanical or electrical breakdown, bereavement expenses, vehicle sharing, trauma, keys, locks, tracking devices as well as car hire. Cover can also be obtained for motor cycles, trailers and caravans.

Personal computers
Provides cover for your personal computer or laptop and accessories (if noted) against various occurrences such as physical loss or damage including material damage, recompilation of data and/or reinstatement of programs and incompatibility cover.

Personal liability
This is automatically included by selecting the ‘Household Goods’ section, and protects you and your family from legal liability arising from accidental death, bodily injury and/or accidental loss of or damage to property away from the private residence.

Personal accident
Provides compensation, including covering medical expenses, for bodily injury or death in the event of an accident occurring anywhere in the world. This extends to disappearance, exposure, part payments, life support, repatriation, bereavement expenses and trauma.

Additional cover options
Legal costs, extended personal liability, bereavement expenses, hospital cash plan and various other value added services are also obtainable.

Commercial Insurance

With many years of experience, Private Client Holdings have designed numerous tailor-made products to suit our clients’ needs. Global competition and an ever changing economic landscape require swift adaptation and redefinition of products and services and our innovative tendencies and active relations within the industry allows us to develop the most comprehensive commercial coverage the future has to offer.

Our comprehensive range of commercial risk covers including but not limited to:

• Industrial and Office Buildings
• Office contents
• Business interruption
• Money
• Glass
• Goods-in-transit
• Accidental damage
• Vehicles
• Electronic equipment
• Machinery breakdown
• Marine
• Professional indemnity
• Contract works guarantees
• Body Corporate
• Public liability

Calculators

Click here to view the Risk Matrix.

Forms

Click here to view the following Risk forms:

1. Commercial Abridged Quotation Form
2. Personal Abridged Quotation Form